Privacy Policy

We collect or use the following personal information for the operation of client or customer accounts:

• Names and contact details
• Addresses
• Email Addresses
• Employment details

Under UK data protection law, we must have a “lawful basis” for collecting and using your personal information. There is a list of possible lawful bases in the UK GDPR. You can find out more about lawful bases on the ICO’s website.

Which lawful basis we rely on may affect your data protection rights which are in brief set out below. You can find out more about your data protection rights and the exemptions which may apply on the ICO’s website:

• Your right of access - You have the right to ask us for copies of your personal information. You can request other information such as details about where we get personal information from and who we share personal information with. There are some exemptions which means you may not receive all the information you ask for. You can read more about this right here.
• Your right to rectification - You have the right to ask us to correct or delete personal information you think is inaccurate or incomplete. You can read more about this right here.
• Your right to erasure - You have the right to ask us to delete your personal information. You can read more about this right here.
• Your right to restriction of processing - You have the right to ask us to limit how we can use your personal information. You can read more about this right here.
• Your right to object to processing - You have the right to object to the processing of your personal data. You can read more about this right here.
• Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you. You can read more about this right here.
• Your right to withdraw consent – When we use consent as our lawful basis you have the right to withdraw your consent at any time. You can read more about this right here.

If you make a request, we must respond to you without undue delay and in any event within one month.

To make a data protection rights request, please contact us using the contact details at the top of this privacy notice.

Our lawful bases for collecting or using personal information for the operation of client or customer accounts are:

• Contract – we have to collect or use the information so we can enter into or carry out a contract with you. All of your data protection rights may apply except the right to object.

• Directly from you

• 3 years

• Organisations we’re legally obliged to share personal information with

We use coookies and similar technologies on ths site.  A cookie is a small file that ordinarily comprises of letters andnumbers, is stored on your computer when you access this site and can be sent back to this site.  This is important to the functionality of this site.

We may obtain personal information including but not limited to IP address, details of websites vsisited befor and after using this site, operating systemand server details.

You have the opportunity to opt out of cookies using the pop up consent button when first landing on this site.

We may use cookies without your consent that will be collected even if you opt out, thesee are nessesary cookies and help us to improve functionality of the site, to remeber products in your cart, keep you logged in and to allow us to use interactive functionability.

We use other cookies that you may opt out of as described above.  These are non nesseasry cookies and relate to basic functionaility to improve your experience and can include analytical and advertising cookies which are used to tailor your experience and provide adverts to you relevent to your internet history and your interactions with this site.  

Third party cookies are issues by thrid parties on this site and are used to track your behaviour and interaction across the web to deliver ads.  These can be opted out as described above.

If you have any concerns about our use of your personal data or collection/use of cookies you can make a complaint to us using the contact details at the top of this privacy notice.

If you remain unhappy with how we’ve used your data after raising a complaint with us, you can also complain to the ICO.

The ICO’s address:           

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Helpline number: 0303 123 1113

Website: https://www.ico.org.uk/make-a-complaint

8th October 2024